On 24/02/2010 we were proud to announce we were awarded the Trust mark.
Trust mark and Hertfordshire trading standards are working hard to stamp out rogue traders and insure consumers are being treated fairly.
TrustMark approved tradesmen : key benefits
What is TrustMark
TrustMark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen. This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.
What makes selecting TrustMark tradesmen so worthwhile?
1. A firm's technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status;
2. Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care;
3. The approved scheme operator has checked and will continue to monitor the firm's quality of work, trading practices and customer satisfaction;
4. Firms are able to offer an Insurance Backed Warranty;
5. Deposit Protection Insurance is available for consumers in the event a firm should cease trading;
6. Firms will be able to tell you about any building regulations you must comply with and may also be able to provide appropriate certificates;
7. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue;
8. The scheme is fully supported by Government, the building industry and consumer protection groups.
9. All of these checks will give you - Peace of Mind
If a firm displays our TrustMark logo you know that we have approved and inspected the firm through one of our scheme operators and found that the firm meets the required Government endorsed criteria as described above.
The Police use TrustMark and MLA Locksmiths only.
It can be a difficult task finding a reliable tradesman to do jobs around the house.
Often these jobs are relatively simple things like painting a room or adding an extra light fixing. But where do you look if you want to find a high quality, reliable tradesman or woman these days?
Ideally you would have a recommendation from a close friend or relative; however this is not always possible, especially if you have moved into a new area. This is when you need to visit the only website to list members of The Guild Of Master Craftsmen exclusively. The Guild is the UKs leading trade association and always asks potential members for just that kind of recommendation.
Applicants for the Guild are required to submit confidential references from satisfied customers and one of the first questions asked of all referees is whether or not they would be prepared to recommend the applicant to a relative or close friend. The Guild's council of management include a review of the references when considering the application for membership as well as ensuring all other criteria are met. Only when they are satisfied that the applicant really does deserve to be called a master craftsmen is the application approved. This is about as close as you can get to receiving a recommendation from one of your neighbours or friends.
I would like to add, I have been a member of the Guild for 20 years, and not one single complaint, fingers crossed...
Peter Corti is a fully qualified Carpenter and Joiner with the accredited City and Guilds certification.
To be on the TrustaTrader.com website you have to give 9 references, show proof of your qualifications and have the necessary insurances.
I have over 70 reviews written about me on Trust a Trader.
